ITA has cost-effective, integrated and advanced IP PBX and VoIP communication services offerings. They can be customised to suit your business, tailored to match your budget and will transform the way in which you communicate with customers, stakeholders and employees.
In light of how telecommunication costs are on the rise, our solutions can save on local landline and mobile phone calls and on international calls. We provide a number of different solutions when it comes to voice applications with a variety of aspects and organisation-specific benefits.
Our solutions include:
Features:
Android and IOS client app
Host desking
Call recording
Voicemail/music on hold
Click2call extension
Receive faxes via email as PDF
Call queues/IVR’S
Video conferencing with WebRTC
Includes softphones for Mac and Windows
Live chat and talk: connect with customers from your website
Receive voicemail via email
Switchboard queue manager view
Call recordings management
Call recordings search
Manage IP phones network-wide from a central console
Update and manage IP phone firmware network-wide